物流政策

Shipping Policy

1. Delivery Locations
   We deliver to the United States.

2. Shipping Method
   All orders will be shipped via EMS.
   In some cases, the shipping method may vary. If this happens, we will contact the customer and, with their approval, ship the product using an alternative delivery method.

3. Processing Time
   Processing times vary depending on the product. Please refer to the product page for specific details.

4. Shipping Costs
   Shipping fees are determined based on the weight of the product.

5. Special Shipping Notes

   • Once the shipment is processed, we will send a shipping confirmation email with a tracking number.
   • If the product does not arrive, please contact us, and we will request an investigation from the delivery service.
   • If the product arrives damaged or if there are missing items, please contact us immediately. We will request an investigation from the delivery service.
   • Customs duties and handling fees may apply at the time of delivery. These fees are the responsibility of the customer.